Guardem Security Ltd. ("Guardem," "we," "us" or "our") respects your privacy. This policy explains how we collect, use, disclose and protect information when you visit guardem.ca, request a security quote, apply for a position or otherwise contact us.
1. Information we collect
Depending on how you interact with us, we may collect:
- contact details such as your name, email address and telephone number;
- business or organization name and the city where service is requested;
- requested security service, preferred start date, coverage hours and site requirements;
- employment application information that you choose to submit;
- technical information such as browser type, device type, pages viewed, approximate location derived from an IP address and referring website; and
- records of communications with Guardem.
Please do not submit access codes, alarm codes or other sensitive site-security credentials through our website forms.
2. How we use information
We use information to respond to enquiries, prepare or discuss service proposals, assess service requirements, communicate with applicants, operate and secure the website, understand website performance, improve our services, maintain business records and meet legal or regulatory obligations.
3. Quote forms and service providers
Our quote form is processed through Formspree so that your submission can be delivered to Guardem by email. Our website is hosted by GoDaddy. We use Google Analytics only when a visitor accepts analytics through our cookie banner. These providers may process information on our behalf under their own privacy and security terms, including on servers outside Canada.
4. Cookies and similar technologies
We use essential browser storage to remember site preferences and your cookie selection. Essential storage is required for these preferences and cannot be disabled through the banner.
With your permission, Google Analytics uses cookies or similar technologies to measure visits, page views, engagement and completed quote requests. Advertising storage, advertising personalization and advertising user-data permissions are disabled on this website. If you decline analytics, the Google Analytics tag is not loaded.
You can change your choice at any time by selecting Cookie settings. You may also clear stored website data through your browser.
5. Sharing and disclosure
We do not sell personal information. We may disclose information to service providers that support our website or communications, to professional advisers, when required by law, or where reasonably necessary to protect Guardem, our clients, personnel or the public.
6. Retention
We keep enquiry and business records only as long as reasonably necessary for the purposes described above and applicable legal requirements. Guardem's Google Analytics user-level and event-level retention setting is 14 months. Aggregated reporting may remain available for longer periods.
7. Safeguards
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed to be completely secure.
8. Your choices and access rights
You may ask about the personal information we hold about you, request access or correction, withdraw consent where applicable, or raise a privacy concern. Some information may need to be retained where permitted or required by law.
9. Children's privacy
This website and Guardem's services are intended for businesses and adults. We do not knowingly seek personal information from children through this website.
10. Changes to this policy
We may update this policy to reflect changes to our services, technology or legal obligations. The effective date shown above identifies the latest revision.
11. Contact us
For privacy questions or requests, contact Guardem Security Ltd.:
Email: info@guardem.ca
Phone: 604-750-9050
Address: 203-12885 80 Ave, Surrey, BC V3W 0E6, Canada