Store Briefing
Confirm operating hours, assigned zones, store policy, reporting expectations and the duties approved for the security role.
Retail Security / Surrey & Lower Mainland
Retail Loss Prevention drawn around the store.
Visible retail security support planned around the store layout, operating hours, assigned observation areas, approved procedures and reporting expectations.
01
Defined store
duties
02
Assigned zones
and observation
03
Store policy and
reporting
Retail Plan / Observation & ResponseCoverage drawn around the store
Store plan assembles in sequence · gold route indicates assigned observation and reporting flow
Retail planning / Store flow
Coverage designed around the store.
Retail loss-prevention support is planned around the store layout, operating hours, assigned observation areas, approved store procedures and the reporting expectations defined for the assignment.
Visible Presence
Maintain a professional presence in the approved areas of the store without disrupting normal customer activity.
Observe & Document
Observe assigned areas and document reportable activity according to the store's procedures and the agreed scope.
Escalate
Follow the store-approved contact and escalation process when an incident or security concern requires action.
Presence / Observation / Reporting
The loss-prevention role is drawn around the store.
Before service begins, the requested duties, hours, reporting expectations, store policy and escalation contacts are documented for the assignment.
Visible Retail Presence
Maintain a professional uniformed presence in the areas assigned by the client.
Assigned-Area Observation
Observe designated areas and activity within the approved scope of the assignment.
Store Policy Alignment
Follow client-approved store procedures, instructions and applicable legal requirements for the assignment.
Staff Coordination
Use the agreed store contacts and communication process when assistance, clarification or escalation is required.
Incident Documentation
Document reportable observations and incidents according to the agreed reporting expectations.
Defined Escalation
Follow the client-approved escalation process for security concerns within the authority defined for the assignment.
Guardem plans retail loss-prevention support around the store, operating hours, assigned areas, approved procedures and reporting expectations rather than applying one generic retail-security scope.
The retail-security plan is anchored to clear service principles
01Defined Store Duties
02Store Coordination
03Escalation Procedures
04Documented Reporting
Next drawing / Your store
Tell Guardem how your store operates.
Tell us the store location, operating hours, assigned areas, security concerns and reporting requirements. We will review the scope and next steps.