Arrive
Attend within the agreed service window without publishing a predictable operational schedule.
Surrey & Lower Mainland
Mobile Patrol & Alarm Response mapped around your properties.
Scheduled patrol checks and agreed response services for eligible properties, with service windows, verification steps and escalation contacts defined before service begins.
01
Defined service
windows
02
Verified patrol
checkpoints
03
Documented
escalation
Live Patrol Map / Multi-SiteRoute drawn around your properties
Patrol route assembles across multiple sites · gold line indicates patrol direction
Patrol planning / Service logic
A patrol plan built around the service window.
Guardem and the client define the property, authorized areas, service window, reporting and escalation procedure in writing before patrol coverage begins.
Verify
Observe approved entrances, perimeter areas and designated checkpoints included in the patrol scope.
Document
Record the visit and reportable observations using the agreed reporting process.
Escalate
Follow the client-approved contact and emergency procedure when an observed concern requires action.
Patrol / Verification / Response
The route is drawn around what needs checking.
Depending on the agreement, a patrol visit may include the following. Exact duties, authority and reporting expectations are confirmed before service begins.
Attend within agreed service windows
Patrol timing is defined operationally without publishing exact schedules that could weaken the property's security plan.
Observe designated entrances and perimeter areas
Check approved entrances, perimeter zones and common spaces included in the written patrol scope.
Check for visible access concerns or damage
Document visible damage, open access points or unusual activity that falls within the assigned duties.
Document each patrol visit
Record attendance and reportable observations using the format agreed with the client.
Use the approved escalation chain
Contact the client, property representative or emergency service according to the situation and assigned authority.
Keep operational details private
Exact patrol timing, access procedures and alarm information are handled through approved secure processes rather than the public website.
Response times are not guaranteed on this page. Eligible service areas, dispatch method, authority and response scope must be confirmed in the written agreement.
One route can support multiple properties
Guardem can review multi-site patrol requests across the Lower Mainland. Each property should have its own address, authorized areas, contacts, instructions and reporting requirements.
Before the patrol route is finalized
Patrol & Response FAQs
Useful answers before Guardem prepares the written patrol and response scope.
Are mobile patrol times publicly fixed?
The service agreement defines the frequency and service window. Exact operational timing should not be published when doing so would weaken the property's security plan.
What happens when a concern is observed during a patrol?
The assigned person follows the documented escalation procedure, which may include contacting the client, property representative or emergency service depending on the situation and authority.
Can one mobile patrol proposal cover multiple properties?
Guardem can review multi-site requests. Each property should have its own address, authorized areas, contacts, instructions and reporting requirements.
Next route / Your properties
Tell Guardem where the patrol should go.
Share the site city, property type, preferred service window and reporting needs.