Reception
Maintain a professional presence around the workplace and support the site's approved front-of-house procedures.
Surrey & Lower Mainland
Professional access, patrol and reporting support for offices and commercial properties, with duties, schedules, reporting expectations and escalation contacts documented before service begins.
Defined access
procedures
Approved patrol
areas
Documented
reporting
Workplace planning / Daily operations
Office and commercial properties often need a professional presence that supports authorized visitor procedures, designated access points, approved patrol areas and clear incident documentation without disrupting daily operations.
Maintain a professional presence around the workplace and support the site's approved front-of-house procedures.
Follow client-approved visitor and access instructions for designated entrances and workplace activity.
Observe approved access points and conduct patrols within the authorized areas defined for the property.
Document reportable observations and follow the site's agreed communication and escalation procedure.
Access / Patrol / Reporting
Before service begins, the requested duties, schedule, reporting expectations and escalation contacts are documented for the property.
Access and visitor procedures are followed according to the client's approved site instructions.
Observation and reporting procedures can be coordinated with the site's approved surveillance and access-control systems.
Review site-specific concerns, authorized areas and escalation requirements before coverage begins.
Communication procedures clarify who is contacted when an incident or access concern occurs.
Officers are selected for communication skills and professional appearance to support the client-facing environment.
Shift notes, patrol records and incident reports are agreed in the proposal and post orders.
Guardem plans office security coverage around the property, schedule, authorized duties and reporting expectations rather than applying one generic scope to every workplace.
Next drawing / Your workplace
Tell us the property type, city, required coverage hours and desired start date. We will review the scope and next steps.