Frequently Asked Questions

Everything you need to know about Guardem's protection services.

What areas do you provide security services in?
Guardem Security delivers professional, reliable security services across British Columbia’s Lower Mainland and Vancouver Island. Our coverage includes Surrey, Delta, Vancouver, Burnaby, New Westminster, Coquitlam, Langley and Port Moody as well as key Vancouver Island locations such as Victoria, Nanaimo, and Duncan.
Are your security guards fully licensed?
Yes, all Guardem personnel are 100% licensed, bonded, and insured. We conduct thorough background checks and provide specialized training beyond the standard provincial requirements.
How quickly can you deploy a security guard to my site?
In emergency situations, we can often deploy guards within hours. For scheduled services, we work closely with you to ensure a seamless deployment that matches your operations.
Do you offer 24/7 security monitoring?
Absolutely. We provide round-the-clock protection and monitoring, including 24/7 static guards, mobile patrols, and remote surveillance services.
Can you provide plain-clothes officers for VIP events?
Yes, we offer Elite Suit & Tie Security and Executive Protection Security services specifically for high-end events and dignitaries where discreet, professional security is required.
How do you handle incident reporting?
We use modern digital logging and reporting tools. Clients receive detailed, time-stamped reports after every shift or incident, ensuring complete transparency.